Response from Jonathan: Tanya,

You might check out the manual for some helpful tips on how to get your game online. Here’s a link: http://home.goldentee.com/downloads/GT_GOLF%20HE_Manual_1215.pdf. Also, it’s probably a good idea to enable Universal Plug and Play (UPnP) on your router as this will allow the game to automatically enable any ports that are needed in order to connect to ITNET. Remember, you can contact Incredible Technologies directly if you continue to have connection problems with your game. Hope that helps.