Response from Jonathan: David,

We are not as familiar with the Wells Gardner D9800 series chassis as we are with some of their others but we did find the schematic which should help you identify where to plug in these connectors. If you continue to have trouble, feel free to send us some pictures of the connectors you are talking about and we’ll try to help you out further. Also, keep in mind that Wells Gardner is still in business and has very good technical support. You can find their contact information on their website if you would like to go that route.

We did take monitor chassis repairs through the mail at one point in time but we have discontinued that service due to a lack of time on our part. With that said, we do have several people that we recommend. Chad at arcadecup.com is a very reputable guy and has a pretty fast turn around time. You could also contact our friend Arthur at highscoresrepair.com. He has answered several questions on our Facebook page in the past and definitely knows what he’s doing. There is a list of additional monitor repair technicians on our resources page under the Monitor Repair Services & Information heading as well.

Hope that helps. Thank you for your question and good luck with your repair.