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Monitor chassis
Question from Louie: I recently purchased a War Final Assault in very rough shape. I checked the power supply and it is testing correctly. The monitor chassis is getting 120 VAC to it, the fuse is good and that’s about all I am comfortable doing. The monitor chassis is a Wells-Gardner 25k7191. I am not getting any glow at all on the tube and it doesn’t make any sounds like it is powering up. I am not sure if the game even works. After about 30 seconds of being powered up the speakers make a single “bong” sound. I am hoping to redo the buttons panel and put in a Pandora 4 in it. My first question is do you think the problem would be in the chassis board and my second question is if it is the chassis could I send it to you for service and what would that cost roughly? Thanks in advance for any help, Louie
1 answer
Response from Jonathan: Louie,
From your description, it does sound like you are experiencing a monitor chassis issue but there are some other things you can check to verify this is the case. On Midway games, the “bong” sound that you are describing is usually followed by some on screen information. Once you hear that sound, you might try waiting a couple of minutes for the game to boot (it may take longer since this game in particular has to load data from a hard drive) and then try coining up the game to see if you get any additional sounds. You may need to hit the start button after coining up the game in order to enter the play mode. If you do not get any sounds when attempting this, you could try swapping another JAMMA board in the cabinet (such as the Pandora board you mentioned) to see if you get anything on the screen. If the screen is still blank, you more than likely have a monitor issue. Now, we recommend looking at our blog post on Troubleshooting Games That Are Playing Blind for more information on this problem. This post should give you a pretty good idea of some of the steps that will be involved in getting your monitor working again if it is a monitor issue.
If you don’t feel comfortable doing this type of repair yourself, we do have several people we recommend for arcade monitor repair services. Chad at arcadecup.com is a very reputable guy and has a pretty fast turn around time. You could also contact our friend Arthur at highscoresrepair.com. He has answered several questions on our Facebook page in the past and definitely knows what he’s doing. There is a list of additional monitor repair technicians on our resources page under the Monitor Repair Services & Information heading as well. Keep in mind that you will need to remove the monitor chassis to send it off for repair. Check out our post on Safely Discharging An Arcade Monitor and Removing And Installing A Monitor Chassis for more information on this process.
Hope that helps. Thank you for your question and good luck getting your game back up and running.
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