Return to Q&A Database
Star Wars Trilogy upright cabinet
Question from Christopher: Hi Tim. I hope I’m not bothering you, but I’m new to the arcade collecting hobby and my wife recently got me a Star Wars Trilogy Arcade upright cabinet for our 10 year anniversary after years of me begging her. A couple of days ago when I went to turn it on, the game does not boot up and just has a solid white screen on the monitor. No picture, just a white screen. After unplugging the rest of my four arcade cabinets, it finally booted up just fine and played perfectly. I thought it was fixed, but now game is doing the same thing with the white screen and won’t even boot up all after powering on/off several times. Is there anything I do to try and fix it? At 39, I also have Parkinson’s disease so I’m a bit limited on how much I can do with my hands. I still am able to change fuses and do other things when my meds are working. I hope it’s nothing major and I’m really bummed that it has happened to my personal Sega holy grail after only having it for a few weeks.
I sincerely appreciate any advice you could give me. Your videos and site are the best! I can’t tell you much you have taught and inspired me. I hope all is well with you and I can’t thank you enough for your time!
Sincerely, Christopher
1 answer
Response from Jonathan: Christopher,
First off, thank you for your kind words about our website and videos. It means a lot to us to hear from people like you who have benefitted from our content. Make sure that you check out our podcasts as well for even more great information on arcade repair.
Since you mentioned that unplugging the rest of your cabinets made a difference, this could be an issue with your power supply. We recommend checking your power supply with a multimeter to make sure that your board is getting all of the correct voltages. Our post on Checking And Replacing A Power Supply should help you although your power supply is probably going to be a little different. Here’s a quick tip: sometimes we like to turn up the power supply just a little more than normal (i.e. 5.2 on the +5 VDC line) just because these newer Sega games tend to be a bit more power hungry.
I talked with Tim and he says that it could be an issue with cold solder joints on the monitor chassis where the video connector plugs in from the board. Of course, this will only apply if the game is currently “playing blind” (i.e. you get sound and can play the game but no picture on the screen). He says it also could be a board issue but it’s probably best to make sure your voltages getting to the board are good before making this assumption.
Thank you again for the kind words. We hope that these steps will help you out. Please let us know if you have any additional questions and we’ll try to help you out. Thank you for your question and good luck with your repair.
P.S. Any wife who would buy her husband an arcade game for their anniversary is definitely a keeper. =)
This question has been closed
